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FAQ > DermaZinc ™ & DermaZinc™ Plus
DermaZinc™
DermaZinc™
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DermaZinc™ Plus
DermaZinc™
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FAQ

DermaZinc™ & DermaZinc™ Plus FAQ.


Q: Where can I find DermaZinc™ products? Do you have a distributor in my area?

A:

Our products are sold by mail order; we ship worldwide. Domestic orders are sent by Priority Mail (3 to 5 business days). International orders are shipped by Express Mail because it provides a tracking number and is insured for up to $500. This is the safest and fastest way of mailing and it usually takes within 3 to 10 business days, depending on your destination. The shipping cost will depend on the weight of your package. If you would like to know the cost before you place the order, please call us or send us an email at sales@sanavita.com.


Q: Is DermaZinc™ or DermaZinc™ Plus right for me?

A:

DermaZinc™ should be used for the treatment of eczema, dermatitis, seborrhea, seborrheic dermatitis and dandruff. If you suffer from psoriasis or a severe case of dermatitis, then you should first use DermaZinc™ Plus for the first 2–3 weeks and then switch to DermaZinc™.


Q: Which product is right for my skin condition?

A:

DermaZinc™ Spray or DermaZinc™ Plus Spray should be used as the main treatment for any part of the body, including the scalp. It penetrates the skin deeper and faster, so results come more quickly. It is very important to shake the bottle very well before applying it. You should apply it twice a day, everyday, on dry skin. If you want to use it after the shower, please wait before applying it to make sure the skin is completely dry.

If you have the condition on the scalp, we also recommend you use our medicated DermaZinc™ Shampoo in combination with DermaZinc™ Spray or DermaZinc™ Plus Spray. It contains the same active ingredient—Zinc Pyrithione—and it will speed the healing process. In the beginning of the treatment, use the shampoo every other day. After your scalp is back to normal, you may try to use the DermaZinc™ Shampoo by itself to maintain the results.

If the skin problem is on your face, do not apply the spray directly; apply it on a cotton ball first, then wipe your face with the cotton ball.

If your skin is too dry or cracking, or if your skin condition is on your hands, we recommend the use of DermaZinc™ Cream in combination with DermaZinc™ Spray or DermaZinc™ Plus Spray. Use the spray in the morning and in the evening on dry skin and the cream during the day. That will keep the skin moisturized and speed up the healing process. Hands are the worst part of the body to treat because every time you wash them, you will be washing away the medication. Therefore, apply a little bit of the cream after washing your hands.

Also, read about another product we carry—Proteque®. It forms a protective barrier around your skin sealing it against new contamination. It is specially recommended for the hands, because it contains a water repellent ingredient called Dimethicone. It protects the skin and enhances the therapeutic effect of DermaZinc™ Cream at the same time without clogging the pores.

Do not mix DermaZinc™ or DermaZinc™ Plus on the affected areas with any other medication, lotion, or cosmetics.


Q: How long will it take before I see the results?

A:

Within the first week of treatment, you will see dramatic improvement and the reduction of symptoms such as itching and scaling. The treatment takes an average of 2 to 3 weeks to bring your skin or scalp back to its natural appearance.


Q: How long will the product last?

A:

One bottle of DermaZinc™ Spray contains 4.0 ounces and is good for 120 applications. If it is your first order, or if you have a large area, or several spots, we recommend that you start with the worst area first. After your skin is clear, you can move to the other parts of your body; otherwise, one bottle of spray may not be enough to complete the treatment. We recommend that you use the product for one more week after the skin is back to normal and then stop. Use it again if necessary to maintain the results. Every person is different, so you have to find out what is the best for you.


Q: Do you have samples? What if it doesn't work for me?

A:

You have our 30-Day Money Back Guarantee on your first order, so if it doesn't work for you, simply return the empty containers for a full refund of the cost of the products.


Q: What are the ingredients?

A:

The main ingredient in all DermaZinc™ products is Zinc Pyrithione. In addition to that, DermaZinc™ Plus contains 0.05% of micronized Clobetasol. You will find detailed information about the products, as well as directions on how to use them, on their respective pages.


Q: Where can I get more information about DermaZinc™ or my skin problem?

A:

Information about DermaZinc™ and DermaZinc™ Plus is available on the product pages. If you have a question that is not answered on our web site, please call us toll-free 1.888.700.8482 in the United States (or +1.213.380.0717 if you are calling from outside the United States) or send us a message.



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